At Steroid Pharmacist, we strive to provide our customers with the highest quality products and services. If you are not satisfied with your purchase, we offer a return policy to ensure your satisfaction.
Returns We accept returns within 14 days of delivery for most products. To initiate a return, please contact us at [insert contact information] with your order number and reason for the return. We will provide you with instructions on how to return your item.
Please note that we cannot accept returns of products that have been opened or used, unless there is a defect in the product. If the product is defective, please contact us immediately to arrange for a replacement or refund.
Refunds Once we receive your returned item, we will inspect it to ensure that it is in new and unused condition. If the item meets our return criteria, we will issue a refund to your original payment method within 7 business days.
Shipping Costs Shipping costs for returns are the responsibility of the customer, unless the return is due to a defect in the product. We recommend that you use a trackable shipping method and retain proof of shipment.
Exchanges We do not offer exchanges for products. If you would like a different product, please return your original item and place a new order for the product you would like.
Cancellations If you would like to cancel your order, please contact us immediately at [email@example.com]. If your order has not yet been shipped, we will cancel your order and issue a full refund to your original payment method. If your order has already been shipped, you will need to initiate a return once you receive the item.
Contact Us If you have any questions or concerns about our return policy, please contact us at [firstname.lastname@example.org]. We are committed to ensuring your satisfaction and will do our best to resolve any issues you may have with your purchase.